1. Data We Collect
When you use PesanTiketPesawat.com booking services, we collect the following information:
- Full name of the passenger — used for booking identification
- WhatsApp number — used for communication and booking confirmation
- Email address — optional, used for additional confirmation
- Booking notes — additional information you voluntarily provide
- Flight details (route, date, number of passengers, class)
We do NOT collect: credit card numbers, national ID numbers, date of birth, or biometric information.
2. How We Use Your Data
The data you provide is used to:
- Process your flight ticket booking
- Contact you via WhatsApp for confirmation and price information
- Provide necessary customer support
- Maintain transaction records for operational purposes
3. Data Storage & Security
Your data is stored on our servers located in Indonesia with the following protections:
- Encrypted connections (HTTPS/TLS) for all data transfers
- Database access limited only to authorized operational team
- Data is not sold or shared with third parties for marketing purposes
Booking data is stored for as long as necessary for service operational purposes.
4. Your Rights as a Data Subject
In accordance with Indonesia's Personal Data Protection Law (UU PDP), you have the right to:
- Right of access — request information on personal data we hold about you
- Right of correction — request correction of inaccurate data
- Right of erasure — request deletion of your personal data
To exercise these rights, please contact us at:
sales@relaxingholiday.com.hk5. Policy Changes
We may update this privacy policy at any time. Changes will be announced on this page by updating the "Last updated" date. Your continued use of our services after changes are published means you agree to the updated policy.
6. Contact Us
If you have questions about this privacy policy: